아주대학교

목차

I. Introduction 1
II. Theoretical Background and Literature Review. 4
2.1 Understanding Social Conflict 4
2.1.1 Concept and Types of Social Conflict 4
2.1.2 The Process of Social Conflict: From Collective Formation to Action 5
2.2 Government Institutional Capacity and Social Conflict Management 6
2.3 New Media Environment and Social Conflict 8
2.4 The DEA Methodology and Its Applicability to Social Conflict Research 9
2.5 Summary and Distinctiveness of This Study 10
III. Study 1 - Evaluating the Efficiency of Social Conflict Management Based on the Institutional Capacity of the Government: A Cross-National Approach 11
3.1 Introduction 11
3.2 Literature Review 14
3.2.1 Social Conflict and the Role of Government 14
3.2.2 Measuring social conflict 15
3.2.3 DEA: Efficiency Measurement Method for Cross‑National Comparison 17
3.3 Research Framework 18
3.4 Analysis 20
3.4.1 Variables 20
3.4.2 Two‑Stage DEA 22
3.5 Conclusion 29
3.6 Limitations and Further Study 31
IV. Study 2 - From Connectivity to Division: Assessing How New Media Shapes Social Conflict Through a Two-Stage DEA Framework 33
4.1 Introduction 33
4.2 Literature Review 35
4.2.1 The Effects of New Media 35
4.2.2 The Fundamental Nature of Social Conflict 35
4.2.3 Application of DEA 38
4.3 Research Model 40
4.4 Analysis 42
4.4.1 Variable 42
4.4.2 Two-stage DEA 43
4.5 Conclusion 54
4.5.1 Implications 54
4.5.2 Limitations and Future Research 56
V. Conclusion 57
5.1 Summary of the Study 57
5.2 Contributions of the Study 58
5.2.1 Academic Contributions 58
5.2.2 Policy Contributions 60
5.3 Limitations and Suggestions for Future Research 62
References 63