검색 상세

E-government as a Tool for Increasing Business and Administrative Efficiency

초록/요약

No doubt, the information and communication technology revolution has changed the world a lot. This revolution has been used by governments to bring up E-government domain. E-government aims to reform the government sector and provide quality services to the citizens and private sector. In this thesis, we have reviewed the e-government concept, definition, functions, types and evolutions. In addition, we have focused more on local e-government where it enables the regional governments to computerize and reform. Additionally, the complexity of information exchange process between Back Office and Front Office is seriously considered. As a matter of fact, Janssen and Van have tried to handle the issue by creating architectural model, which facilitates the process between Back Office and Front Office. This thesis examines the model and clarifies its advantages. Nevertheless, some discontinuities have been found in Janssen's model and it needs to be developed in order to accommodate the latest technology. Consequently, we have upgraded Janssen's model in a way that tackles all the discontinuities. The proposed architecture consists of three tiers, identified as User End, Middle End and the Back Office. The architecture we have proposed contains many features and benefits, such as accommodating the latest technologies that enable users to access fro everywhere at anytime, ensuring the users privacy, enable more business applications to take place, and fulfilling the users request within accurate and real time. Finally, our proposed architecture institutionalizes "Ubiquitous Government", which will computerize all the aspects of life.

more

목차

Chapter1 Introduction = 1
1.1 E-government Introduction = 1
1.2 Statement of Problem = 1
1.3 Aims and Objectives = 3
1.4 Methodology = 4
1.5 Originality = 5
Chapter2 Literature Review = 6
2.1 What is E-government = 6
2.2 Why is E-government = 8
2.3 Definition of E-government = 9
2.4 E-government and E-business = 12
2.5 E-government and Internet Governance = 13
2.6 Triangle relationship model among government, business and citizens = 14
2.7 E-government Functions = 16
2.8 The elements make E-government happen = 17
Chapter3 E-government Evolution = 20
3.1 E-government Types = 20
3.2 E-government Characteristic = 25
3.3 Schematic system for E-government Examples = 27
3.4 E-government Development = 28
3.5 Enlightenment from E-government examples = 29
3.6 An abstract for some of E-government initiatives worldwide = 31
Chapter4 Stages of growth in local E-government from architectural prospective = 34
4.1 An architectural approach for local E-government growth stages = 34
4.2 Architectural stage model review = 34
4.3 Architectural stage model = 35
4.4 Ubiquitous Architecture = 43
Summary = 49
Future Directions = 51
References = 53

more