The Implementation of the Business-to-Government model in Kazakhstan
The Implementation of the Business-to-Government model in Kazakhstan
초록/요약
As the Kazakhstan e-commerce field is growing nowadays a need for e-government arose. It is definitely facilitating the communication between the governments and businesses; bringing governments closer to people, governments closer to enterprises and leading to faster and more efficient economic development of the country. That is why e-government is a “hot ticket” today. Consequently, the need for one of the main models of e-government arose, that is the Business-to-Government model. As it helps improving the e-development of Kazakhstan it will play a significant role in the e-commerce development. This work is significant in that it would be able to show, within the preview of the information and gathered data, whether the B2G model can contribute to the advancement of the economy and what the possible obstacles and methods for its implementation are.
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CHAPTER 1. INTRODUCTION 1
1.1 Statement of the Problem 1
1.2 Aims and Objectives 3
1.3 Methodology 4
1.4 Originality 6
CHAPTER 2. LITERATURE REVIEW 7
2.1 Definition of E-government 7
2.2 E-government and E-commerce 10
2.3 E-government and E-governance 11
2.4 A Triangle Relationship Model between Government, Business and Citizens 13
2.5 E-government Types and Characteristics 15
2.5.1 Types of E-government Partnership 15
2.5.2 Characteristics of E-government Types 18
2.5.3 A Broad Schematic System for E-government Type Models 19
2.6 Best Practices of E-government Worldwide 20
2.6.1 Development of E-government 20
2.6.2 Enlightment from E-government Examples 21
2.6.3 A Summary of E-government Initiatives Worldwide 24
CHAPTER 3. KAZAKHSTAN CASE 26
3.1 General Background of Kazakhstan 26
3.1.1 Development since Independence 27
3.1.2 Recent Economic Performance 29
3.2 Current Conditions in the field of e-commerce 29
3.2.1 E-commerce Background 29
3.2.2 Intermediate and Auxiliary Services 33
3.2.3 Skills and Human Resources 33
3.2.4 Societal E-readiness 33
3.2.5 Policy and Regulations 34
3.2.6 Business Climate 34
3.3 Existing Problems of E-commerce Development and Ways of their Decision 35
3.3.1 The Basic Reasons of Insufficient Quality of the Participants of E-trade 37
3.3.2 Legislation Base Problems 38
3.3.3 Safety Problem 38
3.3.4 Insufficient Protection 39
3.4 Building an E-government in Kazakhstan 40
3.5 Standards of E-government in Kazakhstan 41
3.6 Alcatel to Deliver an E-government Program in Kazakhstan 42
CHAPTER 4. E-COMMERCE IN KOREA 44
4.1 E-commerce Background in Korea 44
4.2 Business-to-Business Model 48
4.2.1 Prospects for B2B in Korea 51
4.3 Business-to-Consumer Model 52
4.3.1 Challenges and Prospects for the Korean B2C Market 54
4.4 E-government in Korea 55
4.4.1 Emerging E-government Imperatives for Information Society 57
4.4.2 Vision of E-government Strategy to Enhance National Competitiveness 58
4.4.3 Creation of E-government Digitalization, Information and Consolidation 60
4.4.3.1 National Basic Information System (1987~1996) 61
4.4.3.2 Informatization on Government Services 63
4.4.3.3 Integration of Key Public Administration Functions 64
4.5 Government-to-Citizen Model 65
4.6 Government-to-Business Model (G2B) 67
4.7 Business-to-Government Model (B2G) 71
4.7.1 Prospects for B2G in Korea 73
4.8 Future of E-government: Smart and Transparent E-government 73
CHAPTER 5. DISCUSSION AND IMPLEMENTATION
OF B2G MODEL IN KAZAKHSTAN 75
5.1 Korean E-procurement 75
5.1.1 The Need for Change 76
5.1.2 The Approach to Reform 77
5.1.3 Benefits 79
5.2 Results: Lessons to Learn for the Successful Implementation of E-procurement 81
5.2.1 Strong Leadership 81
5.2.2 Sustainable E-procurement System 81
5.2.3 Information and Communication Infrastructure 82
5.2.4 Reengineering 82
CHAPTER 6. CONCLUSION 84
REFERENCES 86
