목차

Ⅰ. Introduction 1
Ⅱ. Optimization of BOPS Location Using Fuzzy-AHP 6
2.1 Background and Purpose of the Study 6
2.2 Literature Review 12
2.2.1 Omni-channel operations 12
2.2.2 Location criteria for BOPS 14
2.3 Methodology 18
2.3.1 AHP 18
2.3.2 Fuzzy-AHP 21
2.3.3 Scales and steps for Fuzzy-AHP 22
2.3.4 The Fuzzy-AHP model for BOPS location selection 26
2.4 Analysis of the Evaluation Factors of BOPS Facilities 29
2.4.1 Suggested BOPS facility categorization method 29
2.4.2 Designing the evaluation factors of BOPS facilities 31
2.5 Results and Discussion 32
2.5.1 BOPS operations analysis 32
2.5.2 FAHP analysis 34
2.5.3 Development of evaluation standards for BOPS facility 38
2.6 Conclusions and Future Research 46
Ⅲ. Optimization of BOPS Location Using GIS 48
3.1 Backgrounds and Goal of the Study 48
3.2 Theoretical Background on the Methodology 50
3.2.1 GIS spatial analysis techniques 50
3.2.2 Theories on location analysis 54
3.3 Structure of the Study 58
3.4 Literature Review 60
3.5 Results & Discussion 61
3.5.1 GIS analysis 61
3.5.2 Results of GIS analysis 63
3.6 Conclusions 87
Ⅳ. Optimization of BOPS Location Using Mathematical Model 89
4.1 Background and Goal of the Study 89
4.2 Theoretical Background 93
4.2.1 Omni-channel logistics system 93
4.2.2 Omni-channel logistics operations 96
4.3 Literature Review 99
4.4. Case Study and Model 103
4.4.1 Case Study 103
4.4.2 Mathematical model 104
4.4.3 Experimental design 109
4.5 Results and Discussion 111
4.6. Conclusions 124
Ⅴ. Conclusions 126
References 135
Appendices 143