목차

1. Introduction 1
1.1 Research Background 1
1.1.1 The Increasing number of Heterogeneous Groups 1
1.1.2 The Importance of Trust 2
1.1.3 Issues of Trust in Homo-Heterogeneous Groups 4
1.1.4 The Middle East as a Potential Market 5
1.2 Research Purposes 7
2. Theoretical Background 8
2.1 Physical Distance, Interaction Frequency and Trust 8
2.2 Cognition-based and Affect-based Trust 11
2.3 The Relationship of Cognition- and Affect-based Trust with Organizational Performance 13
2.4 The Moderating Role of Heterogeneous Leader-Follower Combinations 16
3. Proposed Model 20
4. Moderating Model 21
5. Method 22
5.1 Data and Sample 22
5.2 Procedure 23
5.3Measures 24
5.3.1 Perceived Physical Distance from a Leader (Spatial Distance) 24
5.3.2 Perceived Interaction Frequency with a Leader 24
5.3.3 Perceived Cognition- and Affect-based Trust toward a Leader 25
5.3.4 Perceived Individual and Team Performance 25
5.3.5 Demographics 26
6. Results 26
6.1 Descriptive Statistics and Correlations 26
6.2 Model Testing 28
6.2.1 Proposed Model 28
6.2.2 Moderating Model 29
7. Discussion 31
7.1 Summary of results 31
7.2 Physical Distance, Interaction Frequency and Trust 31
7.3 The Two Types of Trust and Organizational Performance 33
7.4 The Moderating Role of an Ethnic Heterogeneous leader-Follower Combination 34
7.5 Practical and Theoretical Implications 35
7.6 Limitations and Future Research 37
References 39